Frequently Asked Questions
Everything you need to know about our 3-format savings challenges, physical laminated cash binders, and the Thriving Together Club.
What is the difference between Digital Download, Printable PDF, and Physical Laminated?
Every signature S&S Kreates challenge is crafted in 3 formats so you can budget your way: (1) Digital Download ($9) is optimized for iPad/tablet apps like GoodNotes or Notability; (2) Printable PDF ($12) is formatted for US Letter & A6 cut lines so you can print unlimited copies at home for personal use; and (3) Physical Laminated ($28) is professionally printed, matte-laminated for reusable dry-erase/wet-erase markers, and shipped directly to your door!
How fast do I receive Digital Downloads and Printable PDFs?
Immediately! As soon as your order completes, your download links appear on your confirmation screen, inside your email receipt, and permanently inside your My Saver Hub → My Planners & PDFs page.
How long does shipping take for Physical Laminated trackers and A6 Cash Binders?
Physical laminated trackers, envelopes, and binders are hand-packed with love by Rose within 2–4 business days. You will receive an email with your USPS tracking number the moment your mailer ships.
How do the Thriving Together Membership Tiers and 12-Month Passport work?
Our club has 4 tiers: Seedling (Free), Petal ($9/mo), Bloom ($19/mo), and Full Rose VIP ($39/mo). Every month unlocks a new collectible botanical stamp and an exclusive Passport discount code (ROSEPASS-M01 through ROSEPASS-M12) good for 15%–25% off storewide.
What if I fall behind on a savings challenge or miss a week?
At S&S Kreates Co., our #1 rule is “Oops, Still Saving!” None of our trackers have strict calendar dates that punish you for missing a week. Pick right back up whenever you are ready — even $1 or $5 saved is a win!
What is your return and exchange policy?
Because Digital Downloads and Printable PDFs are delivered immediately, digital items are final sale. If a physical laminated binder or tracker arrives damaged in transit, email hello@sskreatesco.com within 14 days and Rose will gladly send a replacement!
Still Need Help?
Send Rose a quick, zero-stress message.
Whether you need help picking your first A6 cash binder or downloading a PDF on your iPad, we’re here for you.